Sales Data Analyst

Job Description

Purpose statement

Sales Data Analyst will work to ensure 100% usage of DMS/SFA application in the region, ensuring that all DT admin are performing expected job role by continuous monitoring, re-training & assessment of Sales KPIs. Sharing regular reporting regarding application utilization & salesman performance. Assist in seamless deployment & functioning of DMS-SFA application by Troubleshooting of technical & functional issues/challenges. Sharing regular feedbacks for product enhancement.

Duties and Responsibilities 

• Help to conduct UAT on existing and New functionalities of DMS-SFA.
• Re-training or issue handling for DT admin & Salesman.
• He will be responsible for seamless functioning of DMS-SFA application in the region.
• Ensure 100% usage of application.
• Managing & measuring work of DT admins to ensure complete & authentic sales & distribution transactions are being entered in DMS.
• Accompanying salesman in the market for observing & clarifying understanding gaps & to ensure right practices are being followed.
• Sharing regular feedback on application performance & feature enhancement with DMS Team.
• Troubleshooting of application issues & reporting it to Level2.
• Analyze and share various reports with regards to DMS-SFA utilization & Salesman performance KPIs.
• Highlighting salesman absenteeism, non-compliance & deviation of sales, distribution & route to market processes.
• Highlighting issues on the ground which are a hinderance in DMS & SFA usage to capture secondary sales.
• Support DMS team in continuous supervision and monitoring of the DMS/SFA solution and ensure to provide resolution of all issues within shortest period of time.
• Provide timely and regular reporting to line manager about the performance of the solution and with recommendations to derive maximum benefits out of the solution. 

Job Requirement