About Frontieri: Frontieri Consult PLC, based in Addis Ababa, Ethiopia with Branch Office in Berlin, Germany, and South Sudan (Juba) is one of the leading consulting firms in Ethiopia. The firm was established in 2008 primarily to undertake research and consultancy assignments in a range of development issues commissioned by governmental and non-governmental organizations, and bilateral and multilateral institutions.
Frontieri is a company for talented people with different backgrounds and perspectives, and we have gathered competent professionals and work in partnership with scholars across the country and abroad. For further information, please visit our website at: www.frontieri.com
Currently, we are seeking to hire a Communication and Client Engagement Manager who will be responsible to handle four core areas of Frontieri's business: Communication, Creative Design, Social and Behavioral Change Communication, and Client Engagement.
Job Summary
This position holder is:
Responsible to ensure effective communication and engagement using different behavioral and communication tools and strategies to portray the various project and research works conducted by Frontieri to the audience, client, and stakeholders.
This position holder is also responsible to understand the nature of Frontieri consult’s business and based on his or her educational background and experience facilitating the kind of business relationship between Frontieri and its client.
Responsible for the development and effective implementation of the firms’ customer service strategies, works having in mind the existence of excellent service provision through handling client issues to the satisfaction of both parties.
Job Details:
Communication-related duties and responsibilities;
Creative Design-related duties and responsibilities;
Social and Behavioral Change Communication-related duties and responsibilities
Client engagement related Roles and Responsibilities;
Report To: Global Portfolio Director
Required Number: 1 (One)
Qualification and Education:
Skills and behavioral requirements:
Technical and Other Skills:
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