BASIC RESPONSIBILITIES: Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support. Establish a positive online presence for the hotel by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel’s overall business. Support the Brand, Marketing and Digital organization on implementation of marketing strategies. Responsible for executing marketing/digital activities as assigned based on key initiatives and strategies. Ensure that all activities are in alignment with marketing functions and properties are provided the support needed for successful implementation of the marketing plans across the region.
Job Requirement
MINIMUM QUALIFICATIONS: In order to be considered for this position, applicants must possess the following minimum qualifications. Applicants without the below listed qualifications need not apply as they will not be considered in the competitive pool.
EDUCATION: Diploma/Bachelor Degree in Marketing Management, Business Management/Administration, and Management is required.
EXPERIENCE: Three years of experience in Office Management/operations with excellent skills of customer handling is required.
LANGUAGE PROFICIENCY: Excellent Working Knowledge of English language is required. Other language ability will be advantageous.
Analytical Skills
. Learning
Interpersonal Skills
. Interpersonal Skills
. Customer Service Orientation
. Diversity Relations
. Team Work
. Influence
Communications
. Communication
. Listening
. English Language Proficiency
. Applied Reading
Personal Attributes
. Integrity
. Dependability
. Positive Demeanor
. Presentation
. Stress Tolerance
. Adaptability/Flexibility
Good computer skills in the Microsoft Office environment,
Excellent knowledge of the products and services provided by the hotel, guest contact skills,
Work with minimum supervision and handle multiple assignments & busy environment,
