Head-Food Service will be responsible for planning, directing, and overseeing staff and management canteen food service; Ensure proper menus are used for food production; ensure the food meets the taste and quality requirement; provide food service to the staff, management and guests; plan weekly fresh items and monthly stock items and request purchasing to procure timely; inspect quality of food items and cooked meal; Ensuring compliance with hygiene and health and safety guidelines.
Duties & Responsibilities:
Ensure the efficient and professional operation of the food services unit.
Ensuring compliance with company standards in all areas of operations.
Ensure proper menus are used for food production.
Ensure all resource for food production are in place, on time, stock is controlled and kept as per the standard.
Ensuring compliance with hygiene and health and safety legislation/guidelines.
Design and propose mechanize to collect & measure customer satisfaction.
Manage and oversee the availability of lounge spaces and ensure drinking water and refreshment stands are adequately stocked and maintained.
Propose changes required to upgrade the food services.
Ensure that all statutory elements of Environment, Health and Safety (EHS) are implied.
Prepare canteen reports on time and with the required details.
Propose new ideas and participate in the development of food service manuals.
Initiate cost saving initiative and share proposal to the Manager – Admin Services.
Lead and supervise his/her direct reports.
Ensures that a smooth relation is created with the concerned offices such as supermarkets and other suppliers.
Supervise the day-to-day performance of subordinate, and conduct performance appraisal of his/her direct reports.
Receives employees’ complaints and resolve them.
Perform other duties as required by the office.
Job Requirement
Qualifications:
BA degree in Hotel Management, Hotel & Tautism Management, Food Nutrition or any related field of study with a minimum of five years of services in the hotel environment, staff canteen service, restaurants out of which two years as F & B Head/Supervisor, Head Food Service or equivalent capacity.
Competencies:
Good planning and organizational skills.
Innovative and problem-solving skills.
Capacity to deliver under pressure.
Ability to prioritize and manage multi-functional tasks.
Ability to work on Microsoft word and excel.
Professional excellence, coaching skill, & teamwork.
Fluency in Amharic and English.
Ability to work and communicate professionally, with internal and external customers.
