Field Manager

Department:                 Operations

Duty Station:                CRS Ethiopia/Dire Dawa

Employment Term:       Indefinite term

Reports To:                    Operations Manager

Application Deadline:   March 18, 2023

Job Summary:

You will manage and represent Catholic Relief Services’ (CRS) activities operating through its sub-office in Dire Dawa to support implementation of high-quality programs serving the poor and vulnerable. Out of the Dire Dawa sub-office you will support the development and effective management of operational systems and resources and the delivery of high-quality programming in coordination with the CRS main office in Addis Ababa.  You will also provide general oversight of local partner projects and activities supported by CRS to recommend capacity building needs and identify inefficiencies and potential concerns.

 Job Responsibilities:

• Support the planning and implementation of all key activities at the sub-office level ensuring alignment with Country Program (CP) and agency strategic programming and operations excellence priorities and standards.
• Approve expenses and monitor spending in line with operational and programmatic needs and donor requirements.
• Serve as the security focal point. Proactively manage security and mitigate security risks. Ensure a safe work and living environment through leading implementation of safety and security protocols and staff care and well-being best practices.
• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure adequate capacity. Contribute to staffing plans and recruitment process of senior staff.
• As the primary representative of CRS in Dire Dawa, strengthen existing and develop new relationships with local partners, government and community organizations. Meet with partner management staff on regular basis to review program and operations management, support in capacity strengthening activities, and follow up on critical issues.
• Proactively and effectively manage resources and promote stewardship, ensuring program and operations teams and partner staff have and optimize the appropriate human, financial, and material resources and tools. Recommend partner staffing needs, general administrative concerns and possible areas where CRS can provide a greater level of assistance to its local partners.
• Manage day-to-day operations to ensure all operational services (HR, Finance, Supply Chain, Admin, ICT) are delivered with high quality in an efficient manner and adhere to policies. Manage risk and address challenges that affect the proper stewardship, optimal utilization and maintenance of program assets and resources (financial, human, and material).
• Create and maintain the proper conditions for learning. Establish a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to small deficiencies. Identify capacity strengthening needs for staff and partners and coordinate with CRS Ethiopia program and operations teams to address capacity strengthening.
• Provide oversight to overall commodity management and ensure that needs related to staffing levels, capacity, and compliance to USAID/FFP regulations are monitored and addressed as needed.