Human Resources Coordinator

Job Description

Organization Description:

Village Enterprise is an innovative microenterprise development organization working in East Africa to reduce poverty with the mission – “To end extreme poverty in rural Africa through entrepreneurship and innovation.” Village Enterprise provides business training, seed capital/start-up funds and mentoring to entrepreneurs to start new businesses.

 Project Overview:

Delivering Resilient Enterprises and Market Systems (DREAMS) for refugees provides an innovative solution that will drive refugee self-reliance. Working in Ethiopia and Uganda–home to 10% of the world’s refugee population–DREAMS will provide 150,000 of the most vulnerable refugees with the security and dignity that comes from providing for one’s family. The program will integrate two proven models –poverty graduation and Market Systems Development –layering these approaches in a new way that will ensure that the poorest refugee households are able to improve their income and well-being significantly. Graduation will provide the capital and skills to support refugees as they establish their businesses, and Market Systems Development will help build market access pathways to ensure those businesses can be successful. Through rigorous evaluation, we will generate evidence that DREAMS’ approach to self-reliance is not only possible, but also more cost-effective than long-term food assistance.

Reporting to the Senior Director, People and Culture, the Human Resources Coordinator, a self-motivated, results-oriented person with high-level integrity and professionalism will support and contribute towards the achievement of the overall strategic business plans and objectives of the human resource function of the program. Specifically, s/he is responsible for DREAMS Ethiopia staff recruitment and placement, staff policy implementation and ensuring HR activities are conducted in line with Village Enterprise policies and procedures and in accordance with Ethiopia employment laws.

 Your primary job duties and responsibilities shall include, but are not limited to:

•  Implementation of HR Strategies and Policies
• Coordinating staff recruitment, Induction and retention
•   Ensuring Legal Compliance in all processes
•  Facilitating implementation of Staff Professional Development activities
•  Safeguarding

 Detailed Roles and Responsibilities

• Implementation of HR Strategies and Policies
• Under the supervision of the Senior Director, People and Culture, provide human resource support including maintenance of employee files and personnel-related documents
• Maintain and update the Village Enterprise HRMIS (human resource management information system) for DREAMS Ethiopia Team
• Act as an organizational resource around Ethiopia employment law and labor regulations
• Provide administration of the HRIS system to ensure staff have access to the systems and information is up to date.
• Make suggestions for improvement of the HR system, policies and procedures and contribute to their definition, elaboration and implementation
• Support initiatives geared towards creation of a safe, healthy and happy workplace
• Create and track employment contracts
• Develop procedures for staff retirement taking into consideration any packages that might come with it
• Maintain and update Field Staff HR Manual, working closely with other HR staff and legal Counsel to maintain legal compliance in liaison with the Senior Director, People and Culture
• Develop tools for any HR activities that fall outside of core HR manual in consultation with the Senior Director, People and Culture.
• Source, manage and maintain insurance contacts ensuring staff benefits are well handled, and timely renewal of insurance schemes
• Interpret Leave policy to staff for all leave types to ensure proper usage while ensuring proper planning and leave management in the system and as a practice.
• Maintain staff data ensuring staff files are frequently updated with relevant information, both physical and in Box.
• Preparation of monthly HR reports 

Coordinating Staff recruitment, Induction and retention

• Coordination of transparent and competitive recruitment and selection processes.
• Maintain an active and organized data bank of applicants for various positions
• Review, standardize and prepare recruitment materials including job descriptions, job specifications, adverts and interview questions for positions to be filled
• Carry out shortlisting, coordinate & participate in interviews
• Manage all new hire employment forms and documentation.
• Plan and conduct/coordinate new employee orientation including the provision of information about policies, job duties, working conditions, wages, and employee benefits etc.
• In consultation with the Country Director and Senior Director, People and Culture, advise staff changes on a monthly basis in the preparation of the payroll and submission to Finance by the 18th of every month

Ensuring Legal Compliance

• Display in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risk and ensuring regulatory compliance in relation to Ethiopia employment law and inform the Senior Director, People and Culture accordingly in case of any updates.
• Ensure recovery of all organization items in possession of any staff departing from the organization
• Act as the focal point on the administration of complaint/grievance and disciplinary matters and processes ensuring clear documentation of process.
• Ensure exit interviews are carried out and appropriate records are maintained

 Safeguarding

• Ensure compliance with Village Enterprise’ safeguarding policies
• Responsible for monitoring the dedicated safeguarding hotline in Isiolo and reporting any incidents for appropriate action and follow up
• Undertake spot checks for field/business groups to ensure compliance with safeguarding
• Provide ongoing refreshers on safeguarding and code of conduct for DREAMS staff and others as required.
• Submit monthly safeguarding report/updates to the Senior Director, People and Culture
• Any other tasks that may be deemed necessary

 Living Our Values

• Ubuntu: We serve people living in extreme poverty with respect, empathy, and dignity regardless of
• ethnicity, gender, religion, or education level, and value our common humanity.
• Passion: We believe passionately in our mission and the ability of people living in extreme poverty to improve their lives.
• Integrity: We operate with the highest levels of integrity and trustworthiness.
• Innovation: We value innovation as a means to reduce poverty and treat new ideas, new technologies, and new partners as opportunities to grow our impact.
• Sustainability: We are committed to ensuring that our businesses and our organization are sustainable in the long-term.

Industry: Nonprofit/International Development/Social Entrepreneurship

Function: People and Culture

Position: Human Resources Coordinator

Duration: 1 year (Renewal subject to availability of funds)Number of Available Positions: 1 Position

Reports to: Senior Director, People and Culture

Job Requirement

Qualifications:

• A Bachelor’s degree in Human Resource management, Business Administration, Social Sciences, or other related academic discipline.
• A diploma in Human Resources Management is an added advantage
• Minimum 3 years’ relevant human resources management experience in a corporate or INGO environment;
• Excellent planning, coordination, and reporting skills, with the ability to organize substantial workload comprised of complex, diverse tasks and responsibilities;
• Strong communication, people management and interpersonal skills in English, with experience in working with international staff.
• Knowledge of HR Information Systems is an added advantage
• Knowledge of facilitating adult learning.
• Ability to negotiate, advocate and influence effectively.
• Listening, coaching and counseling skills with the ability to manage change effectively.
• Fluency in English is a must. Ability to speak Somali language is highly desirable.