Digital Lendingss Relationship Manager is Responsible for relationship and partnership creation and management, and product & digital lending business development and enhancement to deliver best quality service to customers with the expectation of increasing profitability and/or reducing operational expense and risks.
Job Requirement
Academic & Professional Qualification
Bachelor Degree in Marketing Managerment, Business Administration, Management, Accounting, Economics and/or related fields.
Master’s in Business Administration, Management, Accounting, Economics, and/or related fields is an added advantage.
Experience
Minimum of 6 (six) years relevant work experience on similar roles.
Behavioral & Leadership Competency
Leadership and people management including performance management, coaching & mentoring.
Demonstrated business acumen - able to create strategy and actions that impact business success.
High-level interpersonal and cross-cultural skills, including ability to build consensus, alliances and collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills, with ability to use technology and other modern tools to drive decision making and implementation.
Strategic thinking and decision making- ability to consider emerging trends/developments and long-term opportunities for Dashen Bank.
Professionalism and integrity in line with Dashen Bank values.
High-level oral and written communication skills.
Critical and analytical thinking and problem solving skills
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers)
Risk awareness and focus- demonstrates understanding of risk management practices, standards and regulatory requirements
Effective stakeholder management.
Required Technical Competency
Experience working cross-functionally to develop new ideas and products.
High-level understanding of applications used in the organization’s industry.
Experience and knowledge of how to adapt project management processes to organization’s product life cycle.
Strong knowledge of the Bank’s clients and their needs.
Demonstrate a keen understanding of industry trends and their implications for the Bank as well as events in fast-paced markets.
Good knowledge of banking regulations.
Adequate knowledge of Banking and finance (local and international).
Corporate and conceptual thinking abilities.
Project management skills.
Ability to lead, influence and drive change initiatives in support of business strategies within the department/unit.