Front Desk Officer

We are looking for a young, energetic & passionate "Front Desk Officer". Join Us!      

Who is organized, easy communicable and also have a professional appearance. As the front desk officer role is extremely important for improving customer experience and satisfaction & making guests feel comfortable and satisfied.

Educational Level:

Any bachelor’s degree from university or college.

Must be advanced level of English.

Period of Experience:

Previous Experience in a Related Field Preferred (if any)

Job Responsibilities:

• Greet and welcome guests as they come and go.
• Be professional and pleasant while interacting with guests.
• Handle queries and address complaints.
• Schedule meetings, interviews, and appointments.
• Answering phone calls and redirect them to the appropriate line.
• Regularly check and sort emails.
• Answer all the customers' questions and address their complaints.
• Maintain a filing system of all required documents.
•  Receive letters, packages and send them to appropriate destination.
•  Prepare and manage outgoing mail.

• Excellent Customer Care skill
• Discretion and trustworthiness: will often be party of confidential information
• Proficiency in Microsoft Office Programs
• Organizational skills and the ability to multitask
• Flexibility and adaptability
• Excellent oral & written communication skills
  

Required Abilities;

·        Strong problem-Solving skill

·        Excellent communication and interpersonal abilities

·        The ability to be proactive