Field Coordinator (for TWU Wash Project)

Job Description

Our Profile

People in Need is a non-governmental, non-profit organization founded on the ideals of humanism, freedom, equality and solidarity. We consider human dignity and freedom to be fundamental values. We believe that people anywhere in the world should have the right to make decisions about their lives and to share the rights expressed in the Universal Declaration of Human Rights.

The People in Need organization was established in 1992 by a group of Czech war correspondents who were no longer satisfied with merely relaying information about ongoing conflicts and began sending out aid. It gradually became established as a professional humanitarian organization striving to provide aid in troubled regions and support adherence to human rights around the world.

Throughout our over 25 years of its existence, People in Need has become one of the biggest non-profit organizations in Central Europe. In addition to humanitarian aid and human rights, it now also targets education and helps people living in social exclusion.

We are part of Alliance 2015, (https://www.alliance2015.org/  a strategic network of seven European non-governmental organizations engaged in humanitarian aid and development projects. This collaboration increases effectiveness, both in working in the target countries and in campaigns aimed at influencing the attitudes of politicians and the general public in Europe. In our over 16 years operation in Ethiopia, has focused on projects in five main areas of interest: Education and Social protection, Environment, Livelihood and Agriculture, Water, sanitation and Hygiene (WASH) and Emergency programs.

More information at https://www.peopleinneed.net/  or HERE.

PIN currently is seeking energetic, disciplined, responsible Field Coordinator

PIN currently invites applicants for the position of Field Field Coordinator

Length of Contract: Definite until September 30/2025

General overview of the position

The Field Coordinator is primarily responsible for coordinating “Capacity building of selected town water utilities in selected areas of SNNPR and Oromia’’ (TWU-II) project activities in collaboration with stakeholders under the supervision of the project manager.

Specifically, the following main duties are the responsibilities of the field coordinator:

• Overall responsibility for the planning, managing, coordination, and regular monitoring of the project activities to ensure smooth and fast implementation of the Town Water Utility TWU) project.
• Manage efficient use of budget at the field level.
• Ensure quality project delivery at the field level of the project cycle management in line with the national town water utility guidelines and policy approach.
• Executing water utility tasks with harmonizing the policies, strategies, roles, and responsibilities of utility stakeholders.
• Providing technical support on Human Resources Management for the utility, strategic business planning for the Utility office, the asset management utility, and capable the utility have excellent technical skills in asset management and so on.
• Coordinate, facilitate, and manage the utility-integrated database management for water supply and sewerage enterprise.
• providing technical support on customer service and billing, leakage management (both real losses and apparent losses management), and water safety and quality of the water supply system of the utility.
• Responsible for clearly modeling and networking existing water supply systems using Water CAD and ArcGIS and then producing a water supply system scheme map for each utility.
• Responsible for project Planning, Implementation, and monitoring, closely working with WASH governance (customer forum, Water Board, WASH forum), community and local government, and reporting while ensuring the quality of Project delivery.
• Ensure the TWU project activities are delivered with a limited budget and related projects and supervise/provide technical support and guidance for Town water utility experts. 
• Ensure quality project delivery at field levels of the project cycle management in line with the national town water utility guidelines and policy approach.
• Provide technical support to project areas in the selection of effective strategic options that address town water utility needs. 
• Ensure the technical soundness, appropriateness, and general quality of town water utility project design, planning, and implementation of projects in due time.
• Provide technical support for utilities on a business plan and proposal development for water supply system rehabilitation, upgrading, and or expansion works.
• Facilitate capacity-building training on Financial Management (Business plan, strategic plan, Accounting, Tariff setting, Billing, and Asset Management), HRM (HR concepts and legislations, processes, and protocols for staff appointments, performance evaluation, promotion, disciplinary procedures, etc…), Policies, strategies, roles, and responsibilities, Strategic business plans, Asset management, experience sharing, Operation and maintenance (electromechanical & water supply systems), GIS and database management, Non-Revenue Water (NRW) and Leakage Management, water quality and safety plan, and on mandates of Customer forums and Water boards.
• Equip the TWU Technical manager, Mechanics/technicians, and electricians on the best practices and uses of electro-mechanical equipment in day-to-day operations of the urban water supply services
• Regular Post - training mentoring and assistance. track progress toward implementing the post-training action plans
• Ensure utility Billing software is used properly (introduce new software in TWU or assist TWUs with additional modules or upgrade of existing ones)
• Increased transparency, accountability, sense of ownership, and communication via functional water governance structure in targeted towns. 
• Monitor the functionality of water boards through regular supervision together with MEAL Team based on the core responsibility /Function of water boards
• Make sure that Community Feedback Response Mechanism (CFRM) will be established and mainstreamed within all activities as per PIN internal policy. Contact information (hotline number, complaint boxes, and marked desks at kebele level), as well as purpose, is explained and displayed on all relevant sites and/or distributed items
• Prepare training ToR and produce training reports timely.

Coordination

• Ensure effective and efficient thematic area coordination in consultation with the project Manager and other project staff.
• Ensures smooth teamwork within and across the project area/working team at the field office level while enhancing integration among other programs.
• Record and share good practices and case stories achievements of the project.
• Manage training, workshops, and meetings that concern the project at field levels.
• Responsible to coordinate, facilitate and collaborate with other WASH programs teams to ensure the project's effectiveness in due time. 
• Ensure that Town water utility projects are technically sound, socially and culturally acceptable;
• Serve as a principal representative to WASH thematic networks and clusters in the field that has relevance to the project implementation, to create collaborative and positive partnerships. 
• Ensuring mainstreaming of cross-cutting issues mainly gender, environment, HIV&AIDS, and disability in responses and also the adoption of important approaches from PIN’s pertinent initiatives.  
• Identify and communicate best practices in WASH project implementation
• Plan, requested, and follow up purchase and delivery of materials for the project (in collaboration with procurement and logistics)
• Facilitate different awareness-raising community meetings, campaigns, and events in collaboration with stakeholders
• Supervise and coordinate need assessments, baseline and end-line studies, and data collections.

Communication and Networking

• Communicate regularly with project stakeholders and partners.
• Communicate project achievements, best practices, and challenges to the Woreda offices office regularly and continuously.
• Ensure effective communication and information sharing on the Town water utility project within the WASH program.

Monitoring and evaluation

• Monitor project implementation processes, coordinate evaluations, share learnings, and document best practices.
• Close monitoring and follow-up for smooth and on-time project implementation.
• Prepare quality and timely preparation of different monthly, quarterly semi-annually, and annual progress reports including case studies and lessons learned, and preparation & documentation of quality case studies on best practice.

Planning and reporting

• Prepare and develop in consultation with appropriate stakeholders’ monthly, annual, and multi-year project plans.
• Plan and report activities to the TWU project manager on weekly bases
• Prepare and share quality and professional reports on every training, workshop, meeting, campaign, experience-sharing session, exposure visit, and other WASH-related events conducted in the targeted Woredas.
• Plan and submit weekly logistics and cash needs to TWU project manager, ensure effective and efficient management of financial resources, including reviewing and checking project budgets, monitoring expenditures, and implementing cost control measures.
• Ensure quality and timely reporting and documenting of project activities including preparation of monthly, quarterly/yearly project progress reports.

 Others

• Ensure that all important and relevant documents are organized and documented systematically in both soft and hard copies
• Suggest improvements in project quality, relevance, and efficiency
• Meeting all project-related deadlines
• Maintaining a smooth and professional relationship with project stakeholders
• Adhering to all PIN and donor guidelines and policies and ensuring staff adheres to the same
• Ensures correctness and completeness of information acquired and delivered
• Performs related work as assigned by the sanitation project manager

Accountability and Safeguarding including Prevention of Sexual Exploitation, Abuse and Harassment (SEAH)

• Carry out the duties in accordance with the PIN Code of Conduct and Key policies.
• Participate in training and awareness raising (CoC and KP, Safeguarding…).
• Ensure that his/her team members attend training and awareness sessions and carry out the duties in accordance with PIN Code of Conduct and Key policies. 
• Ensure that due diligence and/or capacity assessments of partners include an assessment of partners’ implementation of key safeguarding and risk policies/ procedure including the prevention of SEAH.   
• Create and maintain a fulfilling and protective environment. 
• Other assignments corresponding to actual needs of the project, program or mission up on the request of line manager/CMT member  

 Benefit

• Standard work schedule of 40 hours per week from Monday to Friday
• Per diems for working and Accommodation outside of the duty office depending on the location
• Transport Allowance
• Bank loan facilities
• 20 days of paid annual and after 5 years of work an extra paid day for every year
• Extra days of paid leaves for selected holidays
• Medical insurance, including spouse and children
• Accident insurance for all injuries during work time based on the law
• Pension contribution of 11 % from PIN
• Paternity leave of extra 2 paid days above the mandatory 3 days
• Maternity leave according to the law and extra financial motherhood support
• Monthly mobile phone hybrid tariff
• PIN supports fast career growth and internal mobility
• International environment with opportunities to learn from other PIN’s country programs
• Extensive Capacity Building program, both internal and external trainings, including the Induction training
• Internal online learning opportunities, such as access to PIN’s e-learning platform and webinars
• Annual staff retreat
• Friendly and fair work environment with small collective where everyone knows each other

Job Requirement

• BA/BSC Degree in the field of WASH, Hydraulic Engineering, Water supply and environmental Engineering, Electromechanical engineering, Water resource engineering, public heath, Economics, Business Administration, Environmental health and WASH related fields
• At least Three years Experience in WASH, town Water Utility, Project planning, implementation, reporting, field monitoring, coordination with other stakeholders, experience in WASH in NGOs, etc.