TEAM/PROGRAMME: Program Operations, Ethiopia
LOCATION: East Area Office
Head of Program Operations is expected to travel to SCI field and project offices
GRADE: 1C
POST TYPE: National
Child Safeguarding:
Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.
ROLE PURPOSE: The Head of Program Operations is a senior role at the Area Office and a member of the Senior Area Management Team, responsible and accountable for the leadership and management of AO/FO program operations, Awards and partnership management, MEAL, and supply chain management. He/ She will oversee the implementation of Area/Field programs, management of staff, and resources, and establish excellent working relationships with partners. S/he will support the Area Director (AD) in coordinating the development and implementation of Area office strategies and annual operational plans, and enforcing consistent implementation of projects, MEAL, partnership, and supply chain as well as Humanitarian responses.
Reporting to the Area Director, the role supports and facilitates key relationships between the Area Office (AO) Operational team and Field office team as well as the Country Office (CO) Awards and partnership, MEAL, supply chain, and humanitarian response team. He/she also works closely with other CO units (PDQ, HR, Finance, and Safety & Security) with the Field Managers, and Area-level support functions (Finance, HR/Admin, Supply Chain, Safety and security etc.). The role holder will be expected to oversee humanitarian planning and response in the Area Office.
SCOPE OF ROLE:
Reports to: Area Director
Positions which report to this role: AO MEAL Manager, AO Awards and partnership Manager (now vacant) and AO Supply Chain Manager. The role will also lead Humanitarian response in the Area office. Overall area office The role may also have project management, budget holding and budget management role.
This role Will closely work through matrix management with CO Awards, partnership and Humanitarian Senior Managers and directors, as well as with Field Operation managers and AO Finance and HR Managers
KEY AREAS OF ACCOUNTABILITY:
Leadership and management
Human Resources Management
Budget, Finance and Awards Management
Compliance and Risk Management
Change management and Way of Working support to AD
Networking, Partnership and Representation
Staff Safety and Security Management
MINIMUM QUALIFICATIONS
Bachelor degree in Business Administration, Management, Development Studies or other Social Sciences
EXPERIENCE AND SKILLS
Essential