Senior Customer Service Officer for Mekele Job at Ahadu Bank S.C (Job Expired)

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Category:

Banking and Insurance

Location:

Mekele, Tigray

Career Level:

Senior Level (5+ years experience)

Employment Type:

Full time

Salary:

Attractive

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Job Description

The Senior Customer Service Officer

Provides front office customer service support at the Branch
Handles account management transactions
Respond to customer enquiries
Handles cash and non-cash transactions and all customer requests at the branch.

Job Requirement

Educations

Bachelor Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.

Experience Requirement

5 (Five) years of relevant experience in a Bank

Competencies Required

Understands the basic mechanisms of general financial products and services.

Good knowledge of Bank’s accounting and procedures.

Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.

Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

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