Program Assistant

Job Description

Essential Duties and Responsibilities:

·         Provide administrative assistance to the Program Manager and Director, including scheduling meetings, managing calendars, and coordinating travel arrangements.

·         Prepare and distribute program-related correspondence, reports, and presentations.

·         Maintain program documentation, records, and files, ensuring they are organized, up-to-date, and easily accessible.

·         Support the Program Manager in data analysis and interpretation to inform decision-making and program improvements.

·         Assist in coordinating program activities and events, including meetings, workshops, and training sessions.

·         Prepare meeting agendas, minutes, and action items, ensuring timely follow-up and implementation.

·         Assist in tracking project milestones, deliverables, and timelines, and communicate progress updates to relevant stakeholders.

·         Collaborate with cross-functional teams, including technology, operations, risk management, and customer service, to facilitate program execution and address operational needs.

·         Participate in team meetings, providing updates on program activities, challenges, and opportunities.

·         Contribute to a positive and collaborative work environment by sharing ideas, knowledge, and best practices.

Job Requirement

Education

·         Bachelor's degree in a relevant field, such as business administration, finance, or a related discipline.

Experience

·         4+ years of experience in program coordination, project support, or administrative roles.

Competency/Prerequisites:

·         Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

·         Proficiency in using productivity tools and software applications, such as Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools.

·         Excellent attention to detail and accuracy in data entry and record keeping.

·         Strong written and verbal communication skills, with the ability to communicate effectively with diverse stakeholders.

·         Ability to maintain confidentiality and handle sensitive information with discretion.

·         Proactive and results-oriented mindset, with a willingness to take initiative and solve problems.

·         Ability to work independently and collaboratively in a team environment

·         Knowledge of the finance industry, lending processes, or digital platforms is a plus.

·         Familiarity with data management and reporting tools is an advantage.