Protection Officer- Response

Job Description

Medical Teams International Calling: 

“Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.”

Scope of work/ job purpose:

Under the direct supervision of the field coordinator and protection manager, the response officer will implement response activities which include case management, psychosocial support, safe space activity and other related in Kumruk refugee camps. The response officer will train and supervise social workers and community activists in Refugee camps to prevent and respond to GBV issues. This includes providing ongoing training and mentorship for community workers, and community activists, developing a weekly, monthly, and quarterly work plan, and utilizing monitoring and evaluation systems to ensure high-quality services. The response officer will encourage smooth communication, collaboration, and coordination among partners from the protection, health, legal, and psychosocial sectors committed to reducing the incidence of violence against women. Conduct workshops, training and disseminating information to all relevant stakeholders and conducting response-related training for service providers to promote quality services. Establish and strengthen the referral system in coordination with other implementing partners.

 Detailed responsibility and tasks:

1. Conduct training on Gender-Based Violence (GBV) response and prevention to government and non-government service providers based on field site needs’, requests and scheduling.
2. Provide comprehensive GBV case management and refer the survivor to other services as per the need and informed consent
3. Establish confidential referral mechanisms and document all the information.
4. Produce and distribute informative IEC-BCC (brochures, leaflets and posters) materials in local language
5. Support the skill-building activities at the safe space and mobile volunteer.
6. Develop and deliver weekly action plan for safe space activities.
7. Provide psychological first aid to GBV survivors and mentor and train social workers.
8. Support the implementation, monitoring, and evaluation of project activities.
9. In collaboration with the other service providers and sectors hold community awareness-raising activities/and keep fit on GBV concerns
10. Coordinate and organize events (sixteen days of activism, March-8), workshops, and trainings including preparing TOR, facilitating procurement requests, and following up on the timely implementation.
11. Establish community groups and build their capacity on GBV response and prevention.
12. Establish good partnerships with different actors including schools and provide technical support.
13. Conduct monthly BVA reviews and make appropriate recommendations to the protection manager and field focal person.
14. Design effective community outreach and engagement strategies to strengthen the protective environment for women and girls and maximize the community impact including engaging men and boys.
15. Participate in monitoring and evaluation activities including in assessments and surveys.
16. Any other duties and responsibilities that can be given by the immediate supervisor and protection manager.

Department:  Medical 

Team: Program Teams

Reports to (position): Field focal person and protection manager 

Location(s): Kumruk, refugee camp 

Work Days & Hours: Monday-Saturday, 40-48 hours/week, occasional weekends, and public holidays

Travel: Regular travel to camp site

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and reaches their potential as individuals and teams and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today. As part of our commitment to a safe and inclusive work environment, team members are expected to adhere to Diversity, Equity and Inclusion Policies.

Safeguarding & Code of Conduct

Medical Teams International is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Medical Teams International Code of Conduct Policies and values at all times. Team members are required to complete mandatory Children and Vulnerable Adult Protection Policy, Protection from Sexual Exploitation and Abuse Policy, Code of Conduct and Conflict of Interest Policy Training upon hire and on an annual basis.

NOTE:  The above job description is intended to describe the general nature and level of work being performed by staff assigned to this job.  It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of staff in this position.  Duties, responsibilities, and skills are also subject to change based on the changing needs of the job, department, or organization. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; The job description does not constitute an employment agreement between the employer and employee and is subject to change by Medical Teams International as the requirements of the job change.

Job Requirement

EDUCATION, LICENSES, & CERTFICATION

• Diploma with 6 years of experience/ First degree with 4 years of experience in Social Work, Sociology, Public Health, Gender Studies, or any other Social Science related field.
• Must be computer literate, including Microsoft word, excel, outlook and power-point

Experience

• At least 3 years’ experience in GBV (Gender Based Violence), and Gender-related humanitarian and development programming. Work in remote areas and field experience is a plus.
• Clear understanding of gender, power abuse, and issues surrounding violence against women.
• Able to maintain GBV and protection principles at all times.
• NGO experience is a plus

KNOWLEDGE, SKILLS & ABILITIES

• Ability to lead, train, supervise, facilitate, and motivate other PROTECTION field workers in their respective tasks in a professional, respectful and supportive manner. 
• Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when needed and able to coordinate multiple tasks and maintain attention to detail.
• Ability to work as a member of a team essential.
• Fluency in English and knowledge of local language is advantageous.
• Possess interest and commitment to human rights and gender equality.
•  Analytical and problem-solving Computer literate, able to work efficiently in Microsoft office on standard or mobile platforms.

SKILLS:

• Humanitarian motivation
• Team player – practical, desire to support the field teams.  
• Willingness to pitch in and get the job done.
• Understanding and sensitivity to cross-cultural issues
• Flexible and adaptable to ever-changing environments
• Ability to remain calm under pressure.
• Able to build new relationships and gain people’s trust quickly.
• Integrity in representing Medical Teams Willing to travel to insecure environments.

ABILITIES:

• Ability to work cooperatively in a team environment.
• Ability to prioritize tasks.
• Ability to embrace and promote MTI’s mission and vision.
• Ability to uphold and exemplify the organization’s core values.
• Ability to represent the organization in a professional manner to donors, volunteers, and the public.