Ensures that minimum brand standards have been implemented.
Works closely with other Outlet employees in a supportive and flexible manner, focusing on the overall success of the restaurant and the satisfaction of guests.
Works in a supportive and flexible manner with other departments.
Maintains par stocks of all equipment and guest supplies as required.
Seats, takes orders and serves food and beverage to guest according to the established sequence and procedures.
Presents menu, answers enquiries and makes suggestions regarding food, beverage and service to restaurant guests.
Clears and resets counters or tables at conclusion of each course.
Fully conversant with all aspects of the Micros System.
Computes bill and accepts payment.
Performs the function of cashier as required.
Verifies cash received ensuring only genuine money been collected.
Verifies all credit cards presented by guest before to validity of the card.
Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.
Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.
Job Requirement
Ideally with a relevant degree/diploma/certificate in Hospitality or Tourism management.
Minimum 1 year work experience in related operations.
Good customer service,
Communications and interpersonal skills are a must.
