Major Responsibilities:
- Support Departments staff in Network, Hardware and software issues
- Make sure the Network Infrastructure is properly functioning
- Ensure Company Computers are Safe and Virus Protected
- Frequently monitor the internet usage of the office Internet connection.
- Support Procurement officers in Identifying the right IT related equipment’s purchase
- Follow up on IT related equipment maintenance in collaboration with other units
- Take company computer inventory audit report periodically.
- Follow up if internet connection is not working or when there is slow connection.
- Install and maintain Local-area networks (LAN), which includes all branch offices in the company.
- Installing and configuring network devices like Print Server, Switch/Hubs, Router and cabling
- Configure a computer to connect to the local area network.
- Installing and configuring network software on a server.
- Follow up all IT equipment's i.e. computers, printers and photocopiers are dust protected.
Provide continues IT support and Training
- Follow up computer and network users are using internet service without interruption.
- Provide continues support for staff on Finance software, Printer and Scanner usage, IT equipment usage, On how to take backups from their system and recovering files.
- Awareness creation about IT police and on web based services individually and in-group.
- Work in cooperation with the ISP (Internet Service Provider) Ethio-Telecom to fix problems when service failure occurred from their side.
- Orient and train new user staff on web based services and polices. Such as: MS-Outlook and Provide MS Office training for staff as per the demand
Configure and setup Company hardware and other web services
· MS-Outlook
· Network devices and internet access
· TCP/IP Printer or Network printer, standalone printer
· Scanner
· CDMA
· SMART phones
Educational Requirements