Context/Scope
Diageo is the world’s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry.
Arthur Guinness, Alexander Walker and all those many talented people that followed in their footsteps, cared deeply about the people and businesses they fostered, and the communities in which they operated. Today we stand on the shoulders of these giants and act with the same entrepreneurial spirit.
We are a young company born of an incredible entrepreneurial legacy. The success of Guinness®, Smirnoff®, Johnnie Walker®, Tanqueray® and many more brands led to the formation of our company in 1997. And we only thrive today because of the talent of our people to grow our brands, old and new, and keep them strong.
Meta Abo Brewery Share Company SC (‘Meta Brewery’) was acquired by Diageo in January 2012.
Meta Brewery is the second largest beer company in Ethiopia. From its brewery near the Ethiopian capital Addis Ababa, it produces and distributes its flagship national lager brands Meta classic, Meta Premium and Malta Guinness. The acquisition gives Diageo direct access to the Ethiopian beer market and will complement Diageo’s existing premium spirits business in the country. Diageo distributes its premium spirits brands in Ethiopia through third party distributor arrangements. Its principal brands include Johnnie Walker Scotch whisky, Smirnoff vodka and Baileys.
Role purpose
This role is in the Global Diageo Business Services (GDBS) Function within Diageo. It is concerned with Information Systems Service Management and Service Delivery to support operational activities within Meta Abo Brewery. It will maintain business as usual support for Meta through our global and local service providers.
This role requires that the IS operating model, based around a set of common IS processes, is enforced. Brilliant execution of the Delivery processes (e.g. Services, GDBS Projects underpinned by the Global Support Model) is critical, and these are delivered through a global organization that integrates across external service providers to service business unit needs. A customer focused mindset is an absolute prerequisite to this role.
Key accountabilities
Qualification and Experience required
· Bachelor’s Degree in computer science or related field
· 2+ years’ experience in Information Systems within the consumer packaged goods or Information Systems services industry
· ITIL or Project Management certified
· Strong organizational, customer service skills.
· Ability to work in a dynamic, changing environment.
· Communication skills with the ability to effectively and simply communicate technical concepts, solutions and implications in business language
· Self-directed and focused on a goal or end-state as opposed to specific tasks
· Fluency in Amharic and English language
· Good financial knowledge