Senior System Administrator for Addis Ababa
DB/ Vacancy- 0100/24
Job Summary
Senior System Administrator is responsible for the crucial job of maintaining the computer systems of the Bank. In addition he/she will be responsible for installing, maintaining, configuring and upgrading of Operating System, End User applications, IT equipment and Support systems.
Academic & Professional Qualification
Bachelor’s degree in Information Technology, Computer Science, Information Systems, Computer engineering or any other equivalent field.
· Professional certification in MCSA (Microsoft Certified Systems Administrator) or A+ is an added advantage.
Experience
Minimum of five (5) years relevant experience
Behavioral Competency
Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
· Creativity and innovation skills.
· Action oriented.
· Quality focus and attention to detail.
· Professionalism and integrity in line with Dashen Bank values.
· Good oral and written communication skills.
· Critical and analytical thinking and problem solving skills.
· Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
· Good customer relationship management skills (internal and external customers).
· Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
· Experienced Service Management professional.
· Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines.
· Knowledge of ITIL disciplines.
· Excellent customer facing/customer service skills.
· Able to work under pressure and meet deadlines.
· Understanding of IP networks traffic, firewalls, routing and switching
· Able to troubleshoot IT equipment